1. Introduction
Mirae (“we”, “our”, “us”) values the privacy of our customers and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, purchase products, or interact with us in any way.
By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal data:
a. Information You Provide:
- Contact Details: Name, email address, phone number, and postal address.
- Account Information: Username, password, and other credentials.
- Payment Information: Payment card details, billing address, and transaction details.
- Purchase History: Products you’ve purchased or viewed.
b. Information Automatically Collected:
- Cookies & Usage Data: We may use cookies to track your browsing behavior, including IP addresses, device information, and browsing patterns on our website.
3. How We Use Your Information
We use the data collected to:
- Process and fulfill your orders.
- Provide customer service and support.
- Communicate with you about your order, new products, or promotional offers.
- Improve our website’s functionality and user experience.
- Comply with legal obligations, such as tax and accounting regulations.
4. Sharing Your Information
We will never sell or rent your personal data to third parties. However, we may share your data with:
- Service Providers: Third-party vendors involved in payment processing, order fulfillment (e.g., shipping partners), and website hosting.
- Legal Authorities: When required by law, regulation, or legal request, we may disclose your information to government authorities or authorized bodies.
5. Data Security
We take the security of your personal data seriously. We employ appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Object to the processing of your data for marketing purposes.
To exercise any of these rights, please contact us at [insert contact email].
7. Cookies
We use cookies to improve your browsing experience and personalize the content you see. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: hello@mymirae.co.uk